Targeted treatment for pet mess, honestly assessed.
Urine, vomit, blood and other pet mishaps need more than a surface clean. We treat the source of the odour, not just what’s visible — and tell you straight if contamination goes deeper than a standard clean can reach.
- Enzyme-based treatment
- Photo-backed report
- Treatment risk insured
Treating the source, not just the surface
Pet accidents soak below the visible surface — into the underlay, backing or foam — which is why standard cleaning alone often leaves a lingering smell. We identify how far contamination has spread before treating it.
Our process uses enzyme-based treatments that break down the source of the odour, rather than masking it with fragrance. Where staining is old or has set into the sub-layer, we’ll always say so upfront.
Not every stain is fully reversible. Where contamination has gone deep or been repeated over time, we’ll give you an honest outcome expectation before quoting, rather than promising a result we can’t guarantee.
What's included
- UV inspection to locate contamination
- Enzyme-based source treatment
- Deep extraction of affected area
- Odour neutralising treatment
- Before & after photo report
- Honest outcome assessment before we start
What happens on the day
01UV inspection
We use UV light to locate the full spread of contamination, not just what's visible.
02Enzyme treatment
An enzyme solution breaks down the organic matter causing the odour at its source.
03Deep extraction
Affected areas are extracted thoroughly to remove residue and neutralise smell.
04Report & sign-off
Matching before/after photos sent over, with an honest result summary.
You don't have to take our word for it
Every job includes matching before and after photography — here’s a small sample.
Stairs & landing
Liverpool
3-seater sofa clean
Merseyside
Hallway runner
Crosby
What your quote is based on
Pet work is quoted on how far the contamination has actually gone, not just what you can see on the surface. Three things decide the number.
Spread
How much is affected
- One contained spot or several
- A single room or a whole floor
- Whether it has been walked through the house
Depth
How far it soaked in
- Surface marks lift readily
- Backing and underlay hold odour
- Repeat accidents in the same place
Age
How long it has been there
- Fresh accidents are treated quickly
- Older contamination needs longer
- Previous DIY attempts can set a stain
Pet stain & odour FAQs
Can you fully remove old pet stains?
Often, yes — but not always. If urine has soaked into the underlay or sub-floor over time, some staining or odour may remain. We’ll check with UV light and tell you honestly before quoting.
Do you just mask the smell with fragrance?
No. Our enzyme treatment breaks down the organic matter causing the odour, rather than covering it up — which is why it holds up over time rather than smelling fresh for a day.
Can this be added to a carpet or upholstery clean?
Yes — pet treatment is commonly booked alongside a standard carpet or upholstery clean, and is often cheaper combined than booked separately.
What if the contamination has reached the underlay?
We’ll flag this during inspection. In some cases the underlay itself may need replacing for the odour to fully clear — we’ll always explain this before starting any work.
You say insured. Insured for what, exactly?
Public liability on its own does not cover damage to the thing being cleaned. Our policy adds treatment risk and damage to property worked upon, up to £2 million, which is the cover that actually applies if a carpet or a sofa is damaged during a clean.
It is worth asking any carpet cleaner for that specifically. Plenty carry public liability alone and still describe themselves as fully insured, and the difference only shows up at the point you need it.
Other services you might need
Four things guide every job we take on, whether it’s one sofa or a full let-property turnaround.
Carpet Cleaning
A thorough clean designed to lift embedded soil and restore colour.
Upholstery Cleaning
Professional cleaning for sofas, armchairs and dining chairs.
Fabric Protection
Optional protector applied after cleaning to help resist future stains.
Real feedback from local customers
Every review displayed here comes from a genuine Esper’s Carpet Cleaning customer.
Read what local homeowners have said about our communication, service and cleaning results.
Local across Liverpool, Knowsley, Sefton and St Helens
Esper’s Carpet Cleaning is based in Liverpool and serves homes and businesses throughout Liverpool, Knowsley, Sefton, St Helens and selected surrounding areas.
Our regular service area extends north towards Formby and east towards St Helens. We do not currently cover the Wirral or Warrington.